Shipping & Returns Policy
All orders will be dispatched in 3 to 5 working days, by carrier or by mail (depending on volume).
If you choose to pay by wire transfer, the order will be dispatched upon clearance of funds.
If we have run out of stock, you will be informed, in the following 24 hours, on the estimated date for delivery, with an option to pre-order or cancel, should you wish so.
Shipping charges have flat rates, and will be displayed at the moment of your online order.
Prices:
All prices are displayed in Euros, to which VAT, at the legal rate in force in Portugal, must be added.
Guarantees:
If any anomaly is detected in a sold product, we will proceed to repairing or replacing by another product. The defective merchandise can only be returned after our prior approval. Returns are covered by the customer. This will never be applied to flaws or defects caused by accidents, negligence or improper use of the product. Improper use or modification to the products will void the warranty.
In case of return caused by defects, please ship to the following address:
ProdigyFrontier, Lda
Rua Pereira Reis, 209
4200 – 447 Porto
Portugal