WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?
We are committed to the security of your data. We want send you details about our activities and performances but we will do so only if you tell us that you are happy to receive such information.
We will also use your personal information when you buy products and services from our website. This is only so that we can complete your order. We won’t use your personal information for marketing purposes unless you tell us this is OK.
All of the information you give us is confidential. We will only use your information as per this policy.
PERSONAL DATA FROM MINORS
We have no means to check the age of visitors to the website and no desire to collect or store data from minors without proper authorization from the legal guardians. We therefore assumes that every visitor to the website is at least 18 years old or has explicit consent to shop or provide data and that the data provided is accurate.
HOW DO WE USE YOUR PERSONAL INFORMATION?
You may provide us with your: name, address, email, telephone, payment address, delivery address, your purchase history at our website and any other information you decide to share with us (including any feedback).
We may also collect information indirectly from you when you use our website(s) including your location information, the pages or links you access, any selection you make while on our website(s), your IP address etc.
PROCESSING ORDERS AND DELIVERY
We may use your personal information to process your order. For this, we use payment systems of trusted third parties to ensure that your payment is safe and that your details are not being used fraudulently.
We also use your personal information to ensure that the products and services you buy from us are delivered to the correct address. This involves working with trusted third parties and sharing with them the personal information you have provided. For example, your name, address for delivery and any delivery references you have outlined to us such as the time of day you wish to receive a delivery.
We may store and process the information you provide for a period of time to ensure that any allegation of fraudulent use of identity can be properly investigated in the future.
If you choose, you can subscribe to email newsletters from us. In that case we will communicate with you directly about our activities and performances.
We may use the information we collect from you to allow you to set up a personal profile on our website so that you can set an web account. We may also use the information we collect from you so that you can shop online with us. This enables you to make purchase on our website without having to fill in your personal information every time you shop online with us. If your account has been inactive for a long period of time, we reserve our right to deactivate your account.
We may use the information we collect from you to respond to any negative experiences you have with us. For instance, you may have asked us questions on our social networking sites or on our website contact forms and we may reply to you;
WHAT PERSONAL INFORMATION DO WE GIVE TO THIRD PARTIES?
To prevent fraud or other criminal activity we may on occasion be obligated to disclose the information we have about customers to law enforcement agencies where an allegation has been made of suspected criminal activity.
We will make sure that your personal information is protected if it is sent outside and we make sure our service partners keep your personal information safe.
WHERE IS YOUR PERSONAL INFORMATION STORED?
We keep the personal information we collect about you in secure environments. Your personal information is protected from unauthorised access, disclosure, use, alteration or destruction by any organisation or individuals.
DO WE LINK TO OTHER WEBSITES?
Our website may contain links to and from third party websites. These websites have their own privacy policies. If you follow a link to any of these websites, please make sure that you read their privacy policies before you submit any information to these websites. We do not accept any responsibility or liability for their policies or the contents of their websites.
NO LONGER WISH TO BE CONTACTED FOR MARKETING PURPOSES?
If you do not wish to be contacted about our activities, you can unsubscribe by using the link provided in each of our newsletters or by contacting us by the email above.
NEED TO UPDATE YOUR RECORDS?
We are under a legal obligation to ensure that all the information we have about customers and supporters is factually correct and kept up to date. If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name, address etc.) then please contact us so that we can correct it. Also, if you have an account on our website and you want to delete it you can contact us at the email above so we can make those changes.
ACCESS TO YOUR INFORMATION
If you want to know what information we hold about you, we will provide you with that information free of charge within 40 days of receiving the request. You can request the information by writing to us at the email above.
If you have any questions about this policy or the personal information we have about you, please do not hesitate to write to us at the email above.
WHAT ARE COOKIES?
Cookies are files which contain a small amount of information. Cookies are stored on the browser or hard drive of your computer or device.
WHAT TYPE OF COOKIES DO WE USE?
We use the following cookies:
• Analytical/performance cookies.
These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
• Social sharing cookies.
These cookies are used to make the sharing of content easier. Some of our website pages may contain applications and tools that are linked to third party social media service providers such as Facebook, Twitter or Google+. Through these applications or tools, the social media service provider may set its own cookies on your device (“third party cookies”). We do not control the settings of these cookies so we suggest you check the social media service provider’s website for more information about their cookies and how to manage them. We also have a variety of pages on social media sites such as Facebook and Twitter and we provide links to these pages on our website. If you choose to click on these links, the social media service provider may set its own cookies on your device. We do not control the settings of these cookies so we suggest you check the social media service provider’s website for more information about their cookies and how to manage them.
WHAT KIND OF INFORMATION DO WE COLLECT BY USING COOKIES?
When you shop in our website, we may automatically collect the following types of information from you: Your internet protocol (IP) address, your login information, time zone setting, operating system and platform, information about your visits including the URL you came from, your country, length of visits to certain pages and the methods used to browse away from the page.
HOW CAN YOU BLOCK COOKIES?
Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.
Last change: Fev 13, 2019